Blog - ZonSupport
  • Walmart Now Publish Your Address!

    By ZonSupport | Posted on October 9, 2021| Blog

    Walmart now displays your full legal business name including your business address and phone number on your product pages. This is driven by legal compliance as opposed to them creating rules so you need to check your listings right now!  If you want to understand what is driving this, you

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  • Google Traffic Drives Sales

    By ZonSupport | Posted on September 27, 2021| Blog

    There are two compelling reasons for you to consider investing in Google SEO. First, Amazon will reward you for sending traffic by increasing your ranking. You can also get a commission on sales but this is not your focus. The second and most important reason is for you to start

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  • Unfulfillable Inventory

    By ZonSupport | Posted on August 14, 2021| Blog

    Unfulfillable inventory is often ignored by sellers. It is that awful moment of truth when you debate just what you can do with all those products. Maybe they are OK, so you really want to find a way to get some value from them. However, the logistics of that can

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  • US and China Trademarks

    By ZonSupport | Posted on July 17, 2021| Blog

    The highest priority in your e-commerce journey is intellectual property protection.  This includes trademarks, copyrights, and patents, and is often the make or break of your business. It is so easy to unwittingly give away all your competitive advantage in your rush to get your product listed for sale.   The

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  • Contacting Lowstar Reviewers

    By ZonSupport | Posted on June 26, 2021| Blog

    Amazon just opened the door to let you contact lowstar reviewers. Wow!  The catch is that you have to be enrolled in Brand Registry which is yet another reason for you to get onto Trademarking your brand if you have not already. Here’s how they have positioned this: “...We listened

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  • Amazon IPI Score

    By ZonSupport | Posted on June 15, 2021| Blog

    Your Inventory Performance Index score is the make or break of your Amazon business. We see over time this is becoming more and more a tool that Amazon uses to “control” Sellers, or rather to support the ones generating the most revenue for them. This is where you will find

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  • Payability

    By ZonSupport | Posted on May 22, 2021| Blog

    Are you running tight on cash flow? No surprise if you are. Private Label Sellers are often cash strapped as they grapple with the longer shipping times to the US thanks to covid. Add to this Amazon's limits on shipping inventory direct which means you may need to ship to

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  • Amazon Storage Limits

    By ZonSupport | Posted on April 30, 2021| Blog

    Amazon’s recent announcement regarding the change to how they will calculate storage limits is arguably two steps forward and two back. Yes, it makes it so much easier to understand and to plan for. But, you really need to get into the detail to ensure you understand the implications, particularly

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  • Repackaging vs Refurbishment

    By ZonSupport | Posted on March 15, 2021| Blog

    Beware of Amazon’s default settings! Your listings are automatically set to allow Amazon to refurbish your product if it is returned damaged by a customer. This increases the likelihood of them shipping out another customer’s return as new. If this happens, you will upset a brand new customer. The customer

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  • Ecommerce Seller Insurance

    By ZonSupport | Posted on February 20, 2021| Blog

    Insurance is once again a hot topic with Amazon. As an online seller, you need insurance to cover your business in case of a lawsuit. If you are a reseller, wholesaler, or private label and selling products under your own brand, you need both general liability and product liability insurance.

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