Blog Archive - ZonSupport

Category: Blog

  • Lowstar Review Replies

    By ZonSupport |Posted on March 22, 2020| Blog

    The Amazon bots have a new task….deleting any product review replies that include mention of an email address. Yes, I know, I know, it’s never been within the letter of the TOS law to direct customers off their platform. However, some clients needed us to do anything and everything to

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  • Getting Reviews in 2020

    By ZonSupport |Posted on January 25, 2020| Blog

    Now more than ever, you have to focus on every opportunity to get reviews. Are they harder to get than in the “old days?” Yes...but so what! You have to adapt as fast as you can to create success in any business, not just Amazon. We see Amazon continuing to

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  • Automate Your Amazon Business

    By ZonSupport |Posted on December 15, 2019| Blog

    Imagine if someone was checking every listing you have in almost real-time and sending you an alert if something important changed. eg a low star review lands or an old one is up-voted, your listing is suppressed, the title is updated or images are changed, and maybe the most important

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  • Reply to Low Star Reviews

    By ZonSupport |Posted on November 12, 2019| Blog

    We all know reviews are a very sensitive subject and one that Amazon treats very seriously. Get it right and all is plain sailing...get it wrong and your account can be suspended without warning! However, it's important that you manage your communications with YOUR customers as much as respecting that

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  • Outsourcing The Small Stuff

    By ZonSupport |Posted on October 12, 2019| Blog

    Managing your time is a critical part of becoming a successful Amazonian. Sometimes we end up trying to learn new skills as we get our Amazon business up and running. Maybe you need to develop a logo, put up a website to support your Brand Registry application, photoshop your images

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  • Countdown To Canton

    By ZonSupport |Posted on September 2, 2019| Blog

    Am I excited, yes! But with that comes the feeling of a tough time ahead. Canton is not the easiest of fairs to attend, mainly because there's just sooo much to see! It's very easy to get a good dose of overwhelm! Planning and preparation are key to ensuring you

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  • Checklist’s Are Good!

    By ZonSupport |Posted on August 20, 2019| Blog

    Checklists are good. That's why plane travel is so safe. Sure, sometimes there's a glitch but there are checklists for that as well which is why most drama's in the air are retrieved!   If it all goes pear-shaped, at least you know they did everything possible rather than think

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  • Sexy Up Your Storefront

    By ZonSupport |Posted on July 14, 2019| Blog

    Most times we want to look our best, particularly when going to meet someone new. Maybe someone you hope will become very special? I'm talking about customers of course! They're very special people who are the only reason you are in business. Many of them check you out before buying

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  • Long Term Storage Fees

    By ZonSupport |Posted on June 30, 2019| Blog

    Long Term Storage Fees are on the horizon! On Feb 15 and Aug 15 every year, Amazon runs their math over your inventory. They are a sales machine, so don’t want to see any products older than 6-month in their warehouses. Products that have been sitting from 6 - 12

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  • Pestigate

    By ZonSupport |Posted on May 18, 2019| Blog

    Two months of drama on the Amazon platform - seems the word pesticide and anything deemed to be related has become an issue. Initially, we thought it may be a cyber attack or their AI (Artificial Intelligence) taking control! However, it seems there is a compliance reason that prompted this. As is

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